LEAN, AGILE AND VALUE-ORIENTED APPROACH
Our project and service methodology has evolved and further developed over more than 15 years constituting the essence of a variety of IT service management approaches. In accordance with networked best-practice processes of the IT Infrastructure Library (ITIL), our primary project goal is to provide the key requirement of our customer in a functional prototype. In the next step, based on the customers experience and feedback, all other functionalities are introduced in phases. Within these phases, cycles of tests, reviews and assessments are conducted until the full desired functionality is available within a productive unit. The advantage of this methodology is the combination of long-term experience in ITIL processes, flexible implementation and adjustment mechanisms for agile methods and monitoring of the procedural steps and results within a business context.
WE SUPPORT YOUR APPLICATION
ONLY THOSE PREPARED TO BLAZE NEW TRAILS WILL LEAVE THEIR STAMP
It is quite natural that competitive advantages are not generated by standard software. If software is seen as a strategic success factor of the company, it must be different, innovative and intelligent. Only on the basis of a detailed understanding of the entrepreneurial mission along with the professional imagination needed for the solution concept can such high customer expectations be fulfilled by external partners. We at KTCG have specialized in the development of complex and sector-specific applications. The high analytical commitment of our consultants in designing the solution combined with a tried-and-tested, system-supported methodology are the success factors of our development projects.
WE CARE ABOUT YOUR CONCERNS
WE SUPPORT YOUR INTERESTS
FROM IT TO BUSINESS ALIGNMENT
Ensuring availability and performance, eliminating downtimes, ongoing optimization as well as adaptation to new or changing business requirements are therefore vital tasks of the corporate IT system. Our application management service for LICON operations not only optimizes software development and service management processes bringing them into line with ITIL factors, it also integrates the development phases and the subsequent service phases within a business lifecycle including possible business change cycles.